Privacy Policy

Effective Date: 2-20-2026

Section 1 — Who We Are

Punch Rescue is a B2B emergency communications infrastructure company. We provide hardware, software, and indoor mapping systems designed to help schools and other high duty-of-care organizations respond to and prepare for emergencies.

Our platform includes mobile applications (iOS and Android), a web-based administrative dashboard, physical Rescue Cards and Rescue Devices, and supporting network infrastructure.

Legal Entity: Punch Rescue, Inc.
Business Address: 2014 Climbing Rose Lane, Weddington, NC 28104
Contact Email: support@punchrescue.com

Section 2 — Scope of This Policy

This Privacy Policy applies to:

  • The Punch Rescue iOS and Android mobile applications
  • The Punch Rescue web-based administrative dashboard
  • Our website at punchrescue.com
  • Pilot program signups and related communications

 

This policy applies to:

  1. Website Visitors — Anyone visiting punchrescue.com
  2. Authorized Users — School or institutional staff using the platform

 

Punch Rescue’s primary relationship is with institutional customers (e.g., school districts). Those organizations authorize use of the platform within their environments.

Punch Rescue does not create accounts for students and does not collect or process student educational records.

Section 3 — Information We Collect

Information Provided by Institutional Customers

Schools or organizations may provide:

  • Staff names, email addresses, and phone numbers
  • User roles and permission settings
  • Building locations, floor plans, and indoor maps
  • Emergency contact configuration information

 

Punch Rescue does not collect student educational records or maintain student profiles.

Information Collected Automatically

When authorized users access the platform, we may collect:

  • Device model and operating system version
  • IP address and network connection data
  • Usage logs and interaction history
  • Crash reports and diagnostic data
  • Rescue Device health data (battery status, connectivity, online/offline state)
  • Room-level device location data during active incidents

 

We monitor device health and location strictly for operational safety purposes — not for personal tracking.

Website Information

When visiting punchrescue.com, we may collect:

  • Browser type and device information
  • Pages viewed and time spent
  • Referral URLs
  • IP address
  • Cookie and analytics identifiers
  • Advertising identifiers (if applicable)

Section 4 — How We Use Information

We use collected information to:

  • Provide emergency communications and system functionality
  • Send alerts and system notifications
  • Manage authorized user accounts
  • Monitor system health and reliability
  • Improve service performance and diagnostics
  • Document drills, testing, and system checks
  • Communicate with institutional customers
  • Comply with legal obligations

 

We do not sell personal data.

We do not use platform data for advertising or marketing purposes.

Website visitor data may be used for marketing analytics as described in Section 10.

Section 5 — Legal Bases for Processing

Where applicable under state privacy laws, we process personal data under:

  • Performance of contract (delivery of services to institutions)
  • Legitimate interests (security, reliability, fraud prevention)
  • Consent (cookies and marketing communications)
  • Legal obligation (regulatory or legal requirements)

Section 6 — Children’s Privacy

Punch Rescue is not directed to children and is designed for use by authorized adult personnel.

We do not create student accounts and do not knowingly collect personal information directly from children under 13.

If you believe personal information from a child has been collected inadvertently, contact support@punchrescue.com and we will investigate promptly.

Section 7 — Data Sharing & Disclosure

Punch Rescue does not sell personal data.
We may share information with:

Service Providers

Including cloud hosting providers, notification delivery services, analytics tools, and payment processors. All vendors are contractually restricted to providing services on our behalf.

Legal Requirements

We may disclose information when required by law or to protect safety and legal rights.

Advertising Platforms (Website Only)

We may use advertising tools such as Google Ads or LinkedIn Ads on our marketing website.

Limited website visitor data may be shared in hashed or anonymized form for ad measurement and audience building.

This applies only to website visitors — not to school platform users.

Section 8 — Security Measures

Punch Rescue designs for failure scenarios — including cybersecurity risks.

We implement:

  • Encryption in transit
  • Encryption at rest
  • Role-based access controls
  • Documented incident response procedures
  • Ongoing security assessments

 

No system can guarantee absolute security. We commit to industry-standard safeguards and legally required notifications in the event of a confirmed breach.

Section 9 — Your Rights

Depending on your state of residence, you may have rights including:

  • Access
  • Correction
  • Deletion (subject to legal obligations)
  • Opt-out of advertising-related sharing
  • Non-discrimination for exercising privacy rights

 

To exercise rights, contact support@punchrescue.com.

Section 10 — Cookies & Tracking Technologies

Our website uses essential cookies, analytics tools, and advertising measurement tools.

You can manage cookies through your browser settings.

Our website does not currently respond to Do Not Track signals due to lack of a universal standard.

Our iOS app complies with Apple’s App Tracking Transparency (ATT) framework where applicable.

Section 11 — International Data Transfers

Punch Rescue is headquartered in the United States. Information may be processed in the United States.

If data is transferred internationally through service providers, appropriate safeguards are required.

Section 12 — Changes to This Policy

We may update this Privacy Policy from time to time.

When material updates occur, we will:

  • Update the Effective Date
  • Notify institutional customers
  • Post the updated policy at punchrescue.com

 

Continued use of our services constitutes acceptance of the revised policy.

Section 13 — Contact Us

Punch Rescue, Inc.
2014 Climbing Rose Lane
Weddington, NC 28104

Email: support@punchrescue.com

We aim to respond to privacy inquiries within 30 days.