Visual Confirmation That Calms, Not Confuses

When staff members press a panic button, the last thing they should feel is uncertainty. Unfortunately, that’s the experience many organizations face today. Too often, users aren’t sure whether their alert actually went through, leading to repeated button presses, elevated panic levels, and sometimes even false alarms.

With Rescue, visual confirmation is built in, and here’s how:

Color Confirmation After Success

Unlike other systems that flash a color the moment a button is pressed (whether the signal went through or not), Rescue waits until the signal is successfully received and confirmed. Only then does the card light up with the appropriate color. That means staff can trust what they’re seeing and know their alert worked.

Clear, Customizable Light Feedback

A green light confirms a successful test. Yellow indicates a lower-level emergency. Red signals a Level 2, serious emergency. These color settings are fully customizable, allowing organizations to match the visual cues to their internal protocols.

With traditional systems, staff might press the button three or four times just to feel confident it worked. But multiple presses can sometimes escalate an alert unintentionally. Rescue’s design eliminates that confusion, so your team can act quickly and calmly, with confidence that the system is working exactly as intended.

This feature is just one example of how Rescue prioritizes reliability, clarity, and user trust in every emergency, large or small.

How Rescue Started

In early 2017, we learned of a tragedy that took place at a branch of the YMCA of Charlotte, one of our best PunchAlert customers. One morning, a young lifeguard was found in the pool, fully clothed, having drowned some time earlier. It was later that year at the YMCA Risk Management conference in Seattle, where sitting in the audience I watched the risk management director of the YMCA of Charlotte explain what happened after much investigation. Apparently, the lifeguard had a seizure while opening up the pool that morning, fell in while completely alone, and drowned. Our emergency communication platform and mobile app, PunchAlert, was of no use in this terrible circumstance. We spent the next two days in Seattle meeting with aquatic directors and risk managers to fully understand the problem and the need. Ultimately, the idea for the Rescue Raft was born on that day…. a wearable panic button for lifeguards, that could automatically activate upon submersion in water, notify all on-site staff with a connected Alert Station, and create a PunchAlert emergency to then 2-way communicate, manage, and resolve the situation.

The most advanced safety wearable panic button, ever.

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