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June 23, 2026

Mobile Mode: Emergency Coverage Beyond the Building

In This Article:

The Rescue Card was designed for buildings, but emergencies don’t only happen in buildings.

Mobile Mode is a feature in the Rescue app that extends card functionality off campus. When enabled, a Rescue Card communicates through a nearby smartphone instead of the building’s repeater network, allowing staff to report emergencies and share their real-time location from anywhere.

Mobile Mode is particularly useful for:

  • Field trips, where staff are away from campus with students
  • Mobile health workers moving between locations
  • Any role that regularly takes staff outside the building

How it works

When Mobile Mode is active, pressing the card triggers an alert through the user’s nearby smartphone. Location is shared via the phone, so responders know where the person is even without building infrastructure nearby.

When staff are off the clock and don’t want to risk accidental alerts on personal time, they can simply turn Mobile Mode off; the user controls it.

One card, everywhere

The same card staff wear every day in the building now works beyond it. No extra device, no separate app flow. Just the existing infrastructure extended to wherever the work actually happens.

Panic buttons with reliable emergency infrastructure.
A Punch Rescue Rescue Card wearable panic button overlaid a green grid graphic and a screenshot of the Rescue Dashboard.
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How We Started

In 2017, a young lifeguard at a YMCA of Charlotte branch suffered a seizure while opening the pool alone. She fell into the water and drowned before anyone knew she needed help.

We heard the full story later that year at a conference in Seattle. Our emergency communication platform, PunchAlert, was already deployed at that YMCA, but it couldn’t help. She couldn’t unlock a phone, open an app, or call for assistance.

That tragedy exposed the fundamental constraint: when people need help most, they often can’t use the tools we’ve given them. We spent two days in Seattle with aquatics directors and risk managers, determined to solve what software alone couldn’t. The answer wasn’t another app, it was infrastructure designed for the worst-case scenarios.

Punch Rescue was born from that commitment: wearable devices that work when nothing else can, connected to infrastructure that doesn’t rely on the person in crisis to operate it. From aquatics to K-12 schools and beyond, we’ve remained focused on one principle: protecting the people who matter most, especially when they can’t protect themselves.