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Rescue Software

Plans and Pricing

All pricing is structured per location, per year. Every plan includes our core alerting and response system.

One School, Self-Managed

Starter

$1,500

PER LOCATION / YEAR

300 Intelligence Actions / yr
Districts and Multi-Building Sites

Pro

$3,900

PER LOCATION / YEAR

1,000 Intelligence Actions / yr
Industrial, Healthcare, and Campus

Enterprise

$9,200

PER LOCATION / YEAR

3,000 Intelligence Actions / yr

This pricing reflects software only. Rescue Cards and hardware are priced separately, but aren’t required to start.

Compare Plans

Core Feature Breakdown

Every plan comes with our core alerting and response features listed below:

Feature
Starter
Pro
Enterprise
Rescue Software
Up to 100 users / location
Included
Included
Included
Incremental 50 users / cards
+$750
+$750
+$750
Real-time Indoor Map
+$750
Included
Included
Rescue 911 Alert — silent dispatch
+$750
+$750
Included
Community Reporting
+$750
+$750
Included
Enterprise Admin
Manage multiple Orgs from one place
Rescue Intelligence in Enterprise Admin
–––
Rescue Intelligence
Ask Rescue
Unlimited
Unlimited
Unlimited
Gallery connectors
Workflows
AI After-Action Reports
Draws from Actions
Draws from Actions
Draws from Actions
API, webhooks and MCP connectors
Intelligence Actions / location / year
300
1,000
3,000
500 Intelligence Action Pack
$1,000
$1,000
$1,000
FDE engagement, bespoke build — one-time
From $15,000
From $15,000
From $15,000
Custom Integration entitlement — per location / year
+$1,000/yr
+$1,000/yr
+$1,000/yr
Private AI & Data Handling
Your data is never used to train models
Zero data retention at the model layer
–––
Data Processing Agreement (DPA)
–––
Private AI — isolated inference, separate from Rescue servers
–––
–––
Custom AI connection / bring your own model
–––
–––
Configurable data retention and deletion
–––
–––
Security, Access & Support
Role-based access and MFA
SSO
–––
SAML 2.0 and SCIM provisioning
–––
–––
Audit log retention
30 days
1 year
7 years
Uptime SLA
None
99.5%
99.9%
Touches live emergency response
Unlimited — no cap, no metering
Draws from Actions — counts against the annual pool
+$ Priced add-on
Factors That Define Usage

Usage & Rates in Two Categories

What counts as a Location?

A Location is one physical facility at a single street address, covering up to 100 users or 100 cards, whichever comes first. Additional capacity can be purchased if required.

Orgs assigned to a Location are unlimited and included in every plan. Orgs are typically created for each premise that must be alerted without triggering the rest of the site.

Dividing a site into more zones or orgs does not change your price.

What counts as an Intelligence Action?

An Intelligence Action is one piece of work the system does on its own: an AI After Action Report, a coverage plan, or a workflow step that needs judgement rather than a rule.

Our ‘Ask Rescue’ feature sits outside of metered actions. Questions are unlimited on every plan and do not pull from your available usage.

We apply a soft cap on Actions so nothing is ever cut off during an incident.

High Volume Purchasing

Large Enterprise Discounts

Punch Rescue offers large enterprise and high volue purchase pricing, as well as custom solutions for add-on and integration needs.

Volume Bands

1 – 10 Locations

List

11 – 25 Locations

-10%

26 – 50 Locations

-20%

51+ Locations

Custom

Volume pricing applies to the per-location plan fee and user blocks. Add-ons and integration fees bill at listed price.

Integrations

Gallery Connectors

Included

Custom Integration Build

From $15,000

one-time

Custom Integration Support

$1,000 / loc / yr

recurring

Gallery connectors are included on every plan. A custom integration is only for systems we don’t already connect to — on-premise components, custom data models, legacy equipment. Once it’s built, the annual fee covers support.

Add-ons, Per Location / Year

50 additional users or cards

$750

Community Reporting

$750

Real-time Indoor Map

$750

Rescue 911 Alert

$750

500 Intelligence Action Pack

$1,000

Get in Touch

Talk to Us About a Pilot

Punch Rescue offers a free 30-day trial on our starter plan and a 60-day Pilot Program for testing hardware on location. Let us know your interest, and we can walk you through setup and deployment.

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